Contact Us
Name: Mike
Tel: 0086-13502881987
Mobile: 0086-0755-89475231
Whatsapp: 0086-13502881987
WeChat: 0086-13502881987
E-mail: [email protected]
E-mail: [email protected]
Add: 2F 2nd Building Sanwei Gongye Yuan Shenghang Road Bao`an Shenzhen 518126
FAQ
Watch brand customization and watch parts manufacture, 304, 316L / 904L Stainless steel watch, Damascus steel watch, Damascus titanium watch, Damascus bronze watch, Sapphire watch, Carbon fiber watch, Gold watch, Titanium watch,CUSN8 Bronze watch, Meteorite watch, Marble watch, Aluminium alloy watch, wood watch, and other watches you want.
Customers can initiate the custom process by submitting their initial design ideas through the email,phone or whatsapp from our website or contacting our sales team directly.
We provide comprehensive customization services, including the watch components shape,color,material. Watch case, (304 stainless steel watch case, 316L / 904L Stainless steel watch case, Titanium watch case, Damascus steel watch case, Damascus titanium watch case, Sapphire watch case, Carbon fiber watch case, Gold watch case, Aluminium alloy watch case, CUSN8 Bronze watch case,Meteorite watch, Marble watch, Wooden watch case and other materials watch case what you want) watch strap,(Genuine leather watch strap,Alligator genuine leather watch strap, Italy leather watch strap, Lizard skin watch strap, vegan leather watch strap) Dial design (such as chronographs, date displays, Fake Snowflakes watch dial, Meteorite watch dial, Blank sunray watch dail, embossed watch dial, jade watch dial, stone watch dial,marble watch dial, diamond watch dial,Enamel watch dial etc.)
3ATM, 5ATM, 10ATM, 20ATM, 30ATM, 50ATM, 100ATM, 120ATM and other waterproof requirements,we can discuss it.
Yes, we can work with various materials based on customer requests, such as Damascus steel,304, 316L / 904L stainless steel, titanium, CUSN8 Bronze, Vegan leather, nylon, ceramic, FKM rubber, Genuine leather and more.
The minimum order quantity varies depending on the product and complexity of the project; typically, it starts at 50 pieces.
From design to final delivery, the process usually takes between 2 weeks to 6 months, depending on the project’s complexity and quantity.
Yes, we can provide samples for customers to confirm the design and quality.
Beryl watch manufacturer get the factory Audit, BSCI, SA8000, ISO9001 and so on.
We have completed quality control system, IQC,IPQC,OQC,FQC, Keep each watch is perfect before leave factory.
Excellent after-sales team, please contact [email protected] if any complains, you will get a reply within 24 hours.
We provide a one-year free warranty covering manufacturing defects and mechanical issues.
We accept multiple payment methods, including bank transfers and credit card payments, Alibaba Credit Insurance with detailed terms outlined in the contract.
Rush production may be possible, subject to specific conditions and potential additional fees.
We have own DHL,FEDEX,UPS account, ship the goods by our account. Safety and Efficient transportation.
We work with reliable logistics companies,cheaper shipping costs to provide suitable shipping options based on customer needs.
If there are quality issues, please contact us after receiving the goods, and we will address the return or replacement promptly.
Yes, we can customize special packaging solutions based on your requirements.
There is no fixed price limited; we will provide a quote based on specific customization requirements.
We sign confidentiality agreements to ensure the security of your designs.
Yes, we support adding customized logos or insignia to the dial, back, or other parts of the watch.
Customers can track their order status through our online platform or by contacting our customer service representatives.
Yes, we provide full after-sales service and technical support, including repairs, maintenance, and consultations.
Before production begins, you can request changes, which might affect the delivery timeline or incur additional fees.
These FAQs should help you answer common questions and concerns that your customers might have about customizing watches with your company.